Ordering

ORDERING THROUGH CALL CENTER

H&S Bakery, Inc.
Call Center
800-769-2253
800-769-2003 (fax)

Speaking with an H&S Bakery Call Center agent results in efficient, accurate and immediate order processing. The call center’s advanced automated telephone system immediately recognizes the incoming caller. Current account information is immediately accessible, enabling the agent and customer to place order(s) based on recent sales history. This technology allows for shorter call durations permitting our customers to quickly return to business at hand. Real time transmission of your order to our production office and distribution center ensures next available delivery scheduling.

Our knowledgeable and professional agents are available 7 days a week, Monday through Friday, 7 am to 5 pm and Saturday & Sunday, 7 am to 2 pm. Order(s) placed after the call center closes will not be guaranteed for next day delivery.

Other options for order placement available to customers are:
  • Use the expertise of our Route Sales personnel who will establish the best product mix for your specific needs and set up a preset delivery schedule, which may be reviewed and revised daily as needed.
  • Fax order(s) directly to the Call Center (800-769-2003) to be filled for the next available delivery day (providing the order(s) are received during our daily hours – see above).
  • Place order(s) via email callcenter@hsbakery.com to be filled for the next available delivery day (providing the order(s) are received during daily hours – see above).
  • Place order(s) through the voice mail system.
  • Order online at hsbakery.com to be filled for the next available delivery day (providing the order(s) are received during daily hours – see above).